Ottawa
150 Wellington Street
Ottawa, ON K1A 0A9
Canada
06 Contact Belvoraine
Let’s start
a conversation.
Questions about the platform, onboarding, account support or a potential partnership? Send your enquiry to the right team.
01 Send an enquiry
Tell us how we can help.
Submitting this form does not create an account or guarantee access to a service.
02 Contact information
Clear channels. Direct support.
Use the appropriate channel and never include a password, private key, seed phrase or authentication code.
Platform, onboarding and account enquiries.
Support hours
Monday–Friday
9:00 AM–5:30 PM ET
Target time
General enquiries: within one business day. Complex cases may take longer.
Urgent concerns
[email protected]Use “Security” in the subject line.
Formal process
Review complaint steps ↗Use “Formal Complaint” in the subject line.
Think your account is at risk?
Change your password, review active access and contact the security team immediately.